Commtech Office Solutions Careers
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Service & Support

"One of the reasons we selected Xerox was for the Total Satisfaction Guarantee. This proved useful when we had an issue with a new DocuColor 3535 a few years ago. Xerox brought another machine for us and solved the problem quickly, easily, and without any objections. Having the Total Satisfaction Guarantee showed us that Xerox is committed to customer service excellence and will stand behind its products."

Jim Lewis
President
Lewis Communications Inc.

"It's great to have a local contact at Commtech Office Solutions to ensure our needs are met throughout our experience with Xerox. I would like to add how very pleased I am with Xerox's service. I am especially impressed with how thorough and prompt the support team is answering all my questions and walking through resolving minor technical issues each time I have called."

Cheryl
Administrative Officer
Onashowewin Justice Circle

"We have had nothing but a wonderful experience dealing with Commtech and Xerox. Service has been outstanding and the image quality we get from our Xerox 8560 is amazing. We love solid ink! Being a small organization and not particularly tech-savvy, it's great to have a machine that does not give us any headaches. We will definitely go to Commtech and Xerox in the future."

Wanda Bruenig
Executive Director
Freight House Early Learning & Care

"This is our second lease with Commtech and we are very happy with the product and service. Xerox service is extremely quick and the knowledgeable service technicians get us up and running quickly, however we don't see them much as the product is quite heavy duty. We love the professional finisher, it gives us the ability to do work in-house that we had to send out before. Our Workcentre 5755 is a joy to have on site."

Richard Denesiuk
Technical Support
Creative Retirement

"We have been using Xerox for our printing needs for over 13 years and are very satisfied with the service we have received. The machines we've had over the years have been very reliable and Xerox has always been helpful when it comes to upgrading our equipment. We are very happy with the promptness and professionalism of the service calls as well as with supply orders. Xerox's continued service allows us to keep our operating costs low."

Marc Foidart
Director of Operations
Festival du Voyageur

"St. Bernadette Catholic Parish has been a Xerox customer for over 25 years. It is the excellent service from Xerox and the friendly sales team at Commtech that keep us coming back. As a non-profit organization we need to ensure we are getting value for every dollar spent. Xerox offers that with their reliable products and prompt responses to our service calls. We can't foresee switching to another company given the great service we've received from Xerox and Commtech these past 25 years."

Léo J. McCaughan
Office Manager
St. Bernadette Parish

"We were very happy with our previous Xerox WorkCentre 7435 and so far so good with our new WorkCentre 7845. The service through both Commtech and Xerox has been great. The very few times that we needed service for the machine, the technician was here promptly and the issues were resolved quickly and getting supplies like toner etc. is quick and easy!"

Tanya Dewarle
Office Manager
The Greg Michie Team

"I am very happy with my Xerox 7530, the color is very good and I don't seem to have any down time and when I do it is usually an easy fix. The help desk is also very knowledgeable."

Juanita Fairbairn
Office Manager
Castle Mortgage Group

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