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Reliability

"We recently obtained a new Xerox 5845 to replace a 5 year old Xerox 5655.  The 5655 had served us very well over the past 5 years with no in person service calls required.  The technology allowed me to resolve just about any problem the machine encountered.  We received a very good deal from Blake and his associates to convert to the New 5845 which we've had now for 4 months and it is also serving us extremely well.  The machines have stood up to use by more than one user with minimal downtime.  I am totally satisfied with the Xerox machine recommended and with the sales support we've received in both instances.
 
Marion Groce
Parish Administrator
St. George's Anglican Church

"This is our second lease with Commtech and we are very happy with the product and service. Xerox service is extremely quick and the knowledgeable service technicians get us up and running quickly, however we don't see them much as the product is quite heavy duty. We love the professional finisher, it gives us the ability to do work in-house that we had to send out before. Our Workcentre 5755 is a joy to have on site."

Richard Denesiuk
Technical Support
Creative Retirement

"I am very happy with my Xerox 7530, the color is very good and I don't seem to have any down time and when I do it is usually an easy fix. The help desk is also very knowledgeable."

Juanita Fairbairn
Office Manager
Castle Mortgage Group

"We were very happy with our previous Xerox WorkCentre 7435 and so far so good with our new WorkCentre 7845. The service through both Commtech and Xerox has been great. The very few times that we needed service for the machine, the technician was here promptly and the issues were resolved quickly and getting supplies like toner etc. is quick and easy!"

Tanya Dewarle
Office Manager
The Greg Michie Team

"St. Bernadette Catholic Parish has been a Xerox customer for over 25 years. It is the excellent service from Xerox and the friendly sales team at Commtech that keep us coming back. As a non-profit organization we need to ensure we are getting value for every dollar spent. Xerox offers that with their reliable products and prompt responses to our service calls. We can't foresee switching to another company given the great service we've received from Xerox and Commtech these past 25 years."

Léo J. McCaughan
Office Manager
St. Bernadette Parish

"We were a Panasonic customer for 10+ years and we were somewhat apprehensive about making a change. However, our experience with Commtech has been very positive and we would not hesitate in recommending Xerox equipment to other prospective customers. We average approximately 6,000 impressions per month and after six months of network printing, scanning, and photocopying, we have not had one service call on this unit!"

Christine Siwicki
Manager of Administrative Services
Champs Food Systems Ltd.

"We have had Xerox copiers in our office for the last 6 years and have always found the machines to be extremely reliable. The ColorQube does an extremely high quality print job, quickly and efficiently. Support from Commtech for the ColorQube has been excellent, from collecting samples of the work we produce to ensure the machine would meet our needs, to training on the new machine and ensuring that everything was running correctly after installation. I would highly recommend the Xerox ColorQube from Commtech."

Margaret Coyle
General Manager
Celebrations Dinner Theatre - WOW! Hospitality Concepts

"We were dealing with a Xerox competitor, but felt we needed to explore our options with other solution providers. The WorkCentre 7328 showed the best possible image quality and Commtech was able to work with us and fit it into our budget. I don't have any frustrated staff complaining to me anymore and I hear staff often talking about how their productivity has improved. It has been nearly a year since we've had the unit installed and we have yet to place a service call."

Chris Lytwyn
Technical Services Lead
IC Group LP

"We have chosen Xerox products for our church since 1996 because we have found that Xerox has consistently lived up to their reputation for providing excellent products as well as excellent customer service at competitive prices."

Jill Ostanski
The Church of the Way

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