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Customer Care

"We have had nothing but a wonderful experience dealing with Commtech and Xerox. Service has been outstanding and the image quality we get from our Xerox 8560 is amazing. We love solid ink! Being a small organization and not particularly tech-savvy, it's great to have a machine that does not give us any headaches. We will definitely go to Commtech and Xerox in the future."

Wanda Bruenig
Executive Director
Freight House Early Learning & Care

"We were very happy with our previous Xerox WorkCentre 7435 and so far so good with our new WorkCentre 7845. The service through both Commtech and Xerox has been great. The very few times that we needed service for the machine, the technician was here promptly and the issues were resolved quickly and getting supplies like toner etc. is quick and easy!"

Tanya Dewarle
Office Manager
The Greg Michie Team

"Commtech was very helpful all the way through the transition, from helping us find the right equipment, to making sure it was installed in a timely and thorough manner. Thank you!"

Kate Armstrong
Office Assistant
Bridgman Collaborative Architecture Ltd

"St. Bernadette Catholic Parish has been a Xerox customer for over 25 years. It is the excellent service from Xerox and the friendly sales team at Commtech that keep us coming back. As a non-profit organization we need to ensure we are getting value for every dollar spent. Xerox offers that with their reliable products and prompt responses to our service calls. We can't foresee switching to another company given the great service we've received from Xerox and Commtech these past 25 years."

Léo J. McCaughan
Office Manager
St. Bernadette Parish

"The one thing I appreciate the most about Commtech is the service we receive.  Commtech employees are friendly and have a good work ethic; something that seems to be missing at other companies.  Keep up the excellent work."

Edie Markmann
Office Administrator
Rempel, Wagner, Dunn Real Estate Appraisers Ltd.

"We recently upgraded our Xerox equipment to the WorkCentre 5845 to better suit our organizational needs. The customer service provided by the staff at Commtech has been great.  From delivery to installation of the new device, the transition process was rather seamless and we applaud Xerox & Commtech for their efforts."

Penny Tolman
Office Manager
MBS Residence Inc.

"We recently obtained a new Xerox 5845 to replace a 5 year old Xerox 5655.  The 5655 had served us very well over the past 5 years with no in person service calls required.  The technology allowed me to resolve just about any problem the machine encountered.  We received a very good deal from Blake and his associates to convert to the New 5845 which we've had now for 4 months and it is also serving us extremely well.  The machines have stood up to use by more than one user with minimal downtime.  I am totally satisfied with the Xerox machine recommended and with the sales support we've received in both instances.

Marion Groce
Parish Administrator
St. George's Anglican Church

"We have had Xerox copiers in our office for the last 6 years and have always found the machines to be extremely reliable. The ColorQube does an extremely high quality print job, quickly and efficiently. Support from Commtech for the ColorQube has been excellent, from collecting samples of the work we produce to ensure the machine would meet our needs, to training on the new machine and ensuring that everything was running correctly after installation. I would highly recommend the Xerox ColorQube from Commtech."

Margaret Coyle
General Manager
Celebrations Dinner Theatre - WOW! Hospitality Concepts

"Nearly six months ago we had a colour Xerox WorkCentre 7345 installed to replace our black and white Panasonic multifunction. Since switching to Xerox, I cannot say enough about how impressed I have been with the excellent customer service! The 24-hour phone line is quick, responsive, and a great resource for the staff in our office. We have really appreciated having the Xerox Standard Accounting, which allows us to manage our colour printing between the different departments we have. We are able to track and limit the colour usage, and as a church, we find this feature to be a great asset."

Tamara Klassen
Office Manager
Elim Chapel

"We recently decided to upgrade our Xerox equipment to better suit our needs. With the Xerox WorkCentre 5638 we noticed an instant improvement. The staff at Commtech have been very accommodating. They made upgrading incredibly easy and we couldn't be happier with our decision to upgrade with Xerox!"

Samantha Low
Administration
Troy Sprinkler

"We have chosen Xerox products for our church since 1996 because we have found that Xerox has consistently lived up to their reputation for providing excellent products as well as excellent customer service at competitive prices."

Jill Ostanski
The Church of the Way

"It's great to have a local contact at Commtech Office Solutions to ensure our needs are met throughout our experience with Xerox. I would like to add how very pleased I am with Xerox's service. I am especially impressed with how thorough and prompt the support team is answering all my questions and walking through resolving minor technical issues each time I have called."

Cheryl
Administrative Officer
Onashowewin Justice Circle

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